Charles Jeffery Jackson
4614-C South 28th Road
Arlington, VA 22206 US
Mobile: 202-262-7975
Email: jeff@cjjackson.com
Work Experience
U.S. State Department
Sr. Technology Advisor, Digital Media
05/2007 - Present
Lead, develop and implement digital and new media policies, programs and objectives. Oversee the creation of digital media products that leverage existing hardware, software and infrastructure investments. Research and recommend the appropriate level of investment in new technologies.
Manage major strategic projects. Video; streaming video, podcasts, live webcasts and hybrid interactive web-events. Mobile Application Development; iOs and Android phone and tablet applications. Web products; web and cloud infrastructure, hosting, web design and development.
Manage day-to-day digital media operations; task, manage, mentor and evaluate digital media technical and design staff. Create policy, write guidelines and reports. Create and make presentations to internal and external audiences. Manage key technology relationships.
Recent Strategic Initiatives
As part of a new mobile device stragegy, developed scope of work, functional requirements, design guidance and production budget for the State Department’s newest Android, iPad and iPhone “State Reader” application.
Transitioned the State Department’s “DipNote” blog to the Drupal Open Source content managment system, allowing for greater social media platform integration and data transparency. Established performance goals and developed and monitored Key Performance Indicators (KPI). Analyze KPI’s, findings, produce reports and present strategic and tactical recommendations for improvement.
Introduced, developed and implemented a live webcasting solution, creating sustainable and scalable processes and significantly improving the way the Bureau of Public Affiars uses digital technology and streaming video to reach the global audience.
Developed the “LiveAtState” virtual briefing platform, integrating multiple technologies and vendors to create a virtual briefing environment that provides greater transparency and allows foreign journalists live access to State Department principals.
Member, Technical Evaluation Pannels: Social Media Analytic platforms, (Facebook, Twitter and YouTube projects and technologies) and Broadcast Services Technical Analysis and Evaluation board (broadcast ingegration and new media product and technology integration).
Independent Contractor (U.S. State Department)
Media Operations Specialist
11/2001 - 05/2007
Founder and director of the State Department’s Digital Communications Center (later to become the Office of Digital Engagement). Establish and implement short and long-range departmental goals, policies and operating procedures; monitor and evaluate program effectiveness and effect changes required for improvement. Author best practice documents and map and standardize production workflows. Conceptualize and create original Internet media programming. Manage the creation and production of new media products. Synthesize Google Analytics, Brightcove and Akamai CDN reports, make program adjustments and new story and product recommendations.
Independent Contractor (Discovery Communications)
Media Operations Specialist
1/1999 - 10/2001
Develop and create exclusive audio and web-video content to complement and augment Discovery Channel Network programming. Produce live webcasts from on-location and in the studio. Use DV cameras, laptops, non-linear editing software and ISDN satellite phones to produce and deliver web-video products from around the globe. Technical liaison to Real Broadcast Networks and Akamai Content Delivery Network.
Jack Morton Worldwide
Executive Producer, New Media
10/1995 - 1/1999
Direct teams of producers in the generation of creative media concepts. Pitch ideas and project-design solutions to internal and external clients. Prepare production budgets, schedules, project scope, intellectual property and copyright definition and limitation agreements. Hire and direct creative and technical department leads. Approve the creation of all project assets and project expenditures.
Jack Morton Worldwide
Film, Video and Exhibits Producer
4/1990 - 1/1999
Lead the delivery of film, video and EEDG (Exhibits and Environmental Design) projects. Responsible for all aspects of project management including day-to-day client management, strategy and design consultations, project scope definition, budgeting, scheduling and coordination between content development and production teams. Direct all phases of video production including set up, art direction and scenic, shoot, strike and post production for audio, video and graphic design elements. Direct design, fabrication and installation on EEDG projects. Responsible for casting and hiring all talent, hiring crew (location and studio) and negotiating rates for facilities.
Clearance: TOP SECRET
Additional Information:
2012
Member, Brightcove Board of Customer Advisors
State Department - “Franklin Award” Team award for “Live at State” Program Development
State Department - “Meritorious Honor Award” for exceptional devotion and focus
2011
Member, Brightcove Board of Customer Advisors
State Department - “Cash Performance Award” for sustained high level of performance
State Department - “Quality Step Increase” for outstanding performance.
2010
Member, Brightcove Board of Customer Advisors
State Department - “Franklin Award” for outstanding innovation and superior initiative
State Department - “Meritorious Honor Award” for exceptional devotion and focus
2009 Member, Brightcove Board of Customer Advisors
2008 Quality Step Increase for outstanding performance
1998 Jack Morton Worldwide, “Team Award” Apple Computer / Smithsonian Project
References: Available upon Request